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Privacy Policy

Landmark Theatres
Privacy Policy and Notice of Information Practices

Last Modified: April ___, 2021

Landmark Theatres, as well as its parent, subsidiary, affiliated companies ("Landmark," “we,” “our,” or “us”) and venders respects the privacy concerns of the users of its Internet Sites ("Sites"), and has created this Privacy Policy and Notice of Information Practices (“Privacy Policy”) to explain what information we gather from your visit to our Sites or to our locations, and how such information may be used. Additional privacy disclosures may be made at the time of collection of the information. Please read the entire Privacy Policy before using our Website or our services. By using the Website, you agree to abide by the terms of this Privacy Policy. This Privacy Policy is also part of our Terms and Conditions, which govern your use of the Website.

Your Safety and the Security of Your Personal Information

As with all information on the internet, we urge our users to proceed with caution to maintain their digital privacy. Our priority is your safety and security online. We only use the information you provide to us to provide you with the services we offer as stated in this Privacy Policy, and we will not ask you for information that is not required for our services. Please do not send us personal information that we have not requested from you. While we maintain a variety of security procedures to help protect against loss, misuse, unauthorized access, disclosure, alteration, or destruction of the information you provide through the Website, no data transmission over the Internet or stored on a server can be guaranteed to be 100% secure. As a result, while we strive to protect your information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction or inadvertent disclosure of your information. Please see our Terms and Conditions for additional information.

Information We Collect

We may ask you for some or all of the following types of information when you access various content or features of the Website or submit inquiries, or directly contact us:

  • Your first and last name, email address, mailing or billing address, telephone numbers, credit or debit card number or other electronic payment information, and your payment or service history;
  • Certain online identifiers, such as your username and password if you create an account with us;
  • Information from your social media and payment processor accounts, if you use them to interact with our Sites or our services, including but not limited to your username and social media handles, gender, location or other identifying information such as “likes” or “follows”;

·         Your language preference;

  • Your location information;
  • Your search queries and the purchases you have made or items you have placed into your shopping cart;
  • Search queries;
  • The contents of your message to us in any “Contact Us” form, email communication, or telephone call or other information that you send to us; and
  • Other information that could reasonably be used to identify you personally or identify your household or device.

Your decision to provide us with the information above is voluntary, but if you choose not to provide requested information you may not be able to take advantage of all of the features of the Website.

Like many businesses, we and/or our service providers also may collect and/or store certain information automatically when you visit the Website (“Usage Information”).  This information may be stored and/or accessed from your personal computer, laptop, tablet, mobile phone or other device (a “Device”) whenever you visit or interact with our Site.  Usage information may include:

  • Your IP address, which is the number automatically assigned to your computer whenever you access the Internet and that can sometimes be used to derive your general geographic area;
  • Other unique identifiers, including mobile device identification numbers (e.g., MAC address, IDFA, Android/Google Advertising ID, IMEI or other unique identifier);
  • Your Device characteristics and functionality (including browser, browser language, operating system, hardware, mobile network information);
  • Sites you visited before and after visiting the Sites;
  • Pages you view and links you click on within the Sites, including remembering you and your preferences;
  • Your device location and/or other geolocation information, including the zip code, state, or country from which you accessed the Sites;
  • Information collected through cookies, web beacons and other technologies;
  • Information about your interactions with email messages, such as the links clicked on and whether the messages were received, opened, or forwarded; and
  • Standard Server Log Information.

Our Use of Cookies

We may use cookies, pixel tags and similar technologies to automatically collect the information above.  Cookies are small bits of information that are stored by your computer’s web browser. Pixel tags are very small images or small pieces of data embedded in images, also known as “web beacons” or “clear GIFs,” that can recognize cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your computer or device. By using the Website, you consent to our use of cookies and similar technologies. You can decide if and how your computer will accept a cookie by configuring your preferences or options in your browser. However, if you choose to reject cookies, you may not be able to use certain online products, services or features on the Website.As an example, we use cookies to keep track of your shopping cart when you visit our online store, and help identify you when you return to the Store. These cookies are restricted for use only on our Sites, and do not transfer any personal information to any other party. Most browsers are initially set up to accept cookies; however, you can reset your browser to refuse all cookies or indicate when a cookie is being sent. (Note: you will need to consult the help area of your browser application for instructions.) If you choose to disable your cookies setting or refuse to accept a cookie, some parts of Landmark's web sites will not function properly or may be considerably slower. For example, without cookies, you will not be able to set personalized preferences or you may have difficulty completing shopping transactions, entering contests, or playing games.

Social Networking Services and Information From Third Parties

We also may collect and use information provided by third parties, such as social media networks or service providers. For example, you can use third-party social networking services, including but not limited to Facebook, Twitter, and others to share information about your experience on our Website with your friends and followers on those social networking services. These social networking services may be able to collect information about you, including your activity on our Website. These third-party social networking services also may notify your friends, both on our Website and on the social networking services themselves, that you are a user of our Website or about your use of our Website, in accordance with applicable law and their own privacy policies. If you choose to access or make use of third-party social networking services, we may receive information about you that you have made available to those social networking services, including information about your contacts on those social networking services. Please note that this Privacy Policy applies to our Sites only and third-party or social networking services may have their own privacy policies and terms and conditions that govern their use of your information.

How We Use Your Information

We may use information that we collect for a variety of purposes, including to:

  • Operate and improve our Website, products, information, and services;
  • Perform our contractual obligations with you and with others;
  • Understand you and your preferences to enhance your experience and enjoyment using our Website, products, and services;
  • Customize your experience on the Sites;
  • Respond to your comments and questions;
  • Provide and deliver products, information, or services you request;
  • Send you information, including emails, newsletters, confirmations, invoices, technical notices, updates, security alerts and support and administrative messages;
  • Communicate with you about upcoming events or promotions, and news about products, information and services offered by us or our affiliates;
  • Link or combine with other personal information we get from third parties, to help understand your needs and interests and provide you with better service;
  • Help us address problems with and improve our Sites and our products and services;
  • Engage in analysis, research and reports regarding the use of our Sites, products or services;
  • Comply with a law, court order, or other judicial or administrative process;
  • Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity; and
  • As otherwise described to you at the point of collection or pursuant to your consent.

How We Share Your Information

We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect.

  • Corporate Parents, Subsidiaries, Partners and Affiliates. As applicable, we may share your information with our affiliated entities for a variety of purposes, including research, business, operational, and marketing purposes.
  • Service Providers. We may share your information with service providers that perform certain functions or services on our behalf (such as hosting our website, managing our databases, processing our data, sending out communications on our behalf, processing our payments, or performing analyses of our Site and services).
  • Other Parties When Required by Law or as Necessary to Protect the Website. We may disclose your information to third parties in order to: protect the legal rights, safety and security of us, our affiliates and the users of our Website; enforce our Terms and Conditions; prevent fraud (or for risk management purposes); and comply with or respond to law enforcement or legal process or a request for cooperation by a government entity, whether or not legally required.
  • In Connection with a Transfer of Assets. If we sell all or part of our business, or make a sale or transfer of assets, or are otherwise involved in a merger or business transfer, or in the event of bankruptcy, we may transfer your information to one or more third parties as part of that transaction.
  • Other Parties with Your Express or Implied Consent. We may share information about you with third parties when you consent to such sharing (e.g., if you use a link to share information from the Site to social media, or if you ask us to provide your information to a third party).
  • Aggregated Information. We may disclose to third parties information that does not describe or identify individual users, such as aggregated website usage data or demographic reports or research results. This information is not considered personal information and may be used for any purpose.
  • In addition, we may allow third parties to place and read their own cookies, web beacons and similar technologies to collect information through the Website (such as Google Analytics). For example, our third-party service providers may use these technologies to collect information that helps us with traffic measurement, research, and analytics. Please note that you may need to take additional steps beyond changing your browser settings to refuse or disable some of these technologies. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/ and opt out by downloading the Google Analytics opt out browser add-on. If you choose to refuse, disable, or delete these technologies, some of the functionality of the Website may no longer be available to you. You understand that when you use the Website, these analytics providers may collect information related to your use of the Website.

Links to Other Sites

We are not responsible for the content or practices of third party websites that may be linked to our Sites. Our Sites may also be linked to websites operated by other companies. Visitors to these web sites should refer to each web site's respective privacy policies and practices. Bulletin Boards and Chat Areas: Guests of our Sites are solely responsible for the content of messages they post on public forums, such as chat rooms and bulletin boards. Users should be aware that when they voluntarily disclose personal information (e.g., username, e-mail address, phone number) on the bulletin boards or in the chat areas, that information can be collected and used by others and may result in unsolicited messages from other people.

Response to “Do Not Track” Signals

Do Not Track (“DNT”) is a web browser setting that requests that a web application disable its tracking of an individual user. When you choose to turn on the DNT setting in your browser, your browser sends a special signal to websites, analytics companies, ad networks, plug in providers, and other web services you encounter while browsing to stop tracking your activity. However, because there currently is no industry standard concerning what, if anything, websites should do when they receive such signals, we currently do not take action in response to these signals. You can learn more about Do Not Track here.

For Parents Concerning Privacy

Landmark complies with the Children's Online Privacy Protection Act.  The Sites are not designed to attract children and are not intended for use by any children under the age of 16. We do not request, or knowingly collect, any personally identifiable information from children under the age of 16. Minors under the age of 16 (but older than 12) may use the Sites only under the supervision of a parent or legal guardian who agrees to be bound by the Sites’ Terms and Conditions. If you are the parent or guardian of a child under 16 who you believe has provided her or his information to us without your consent, please contact us at customerservice@landmarktheatres.com to request the deletion of that information.

International Transfers of Information

Our Sites are not intended for users outside of the United States.  If you are visiting the Site from a location outside of the United States, your connection will be through and to servers located in the United States. All information you receive from the Site will be created on servers located in the United States, and all information you provide will be maintained on web servers and systems located within the United States. Your information, including your Personal Information, may be transferred to – and maintained on – computers located in the United States. The data protection laws in the United States may differ from those of the country in which you are located, and your information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. Your consent to this Privacy Policy, followed by your submission of your information represents your agreement to the collection, storage, processing and transfer of your information in and to the United States, or other countries and territories, pursuant to the laws of the United States.

Your Choices Regarding Your Personal Data

Our Sites may provide you the opportunity to opt-in to receive communications from us when we collect your personal information. If you receive emails or other communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the email you receive, or by contacting us directly at our contact information below. If you opt out, we may still send you non-promotional emails, such as emails about our ongoing business transactions. We ask that you keep your information updated, and you may request changes or updates to your personal information by sending a request to us at customerservice@landmarktheatres.com. Residents of California may have additional rights as outlined in our CCPA Privacy Notice.  

Changes in Privacy Policy

This Privacy Policy may be revised from time to time as we add new features and services, as laws change, and as industry privacy and security best practices evolve. We display an effective date on this Privacy Policy so that it will be easier for you to know when there has been a change. If we make any material change to this Privacy Policy regarding use or disclosure of personal information, we will provide advance notice through the Website. Small changes or changes that do not significantly affect individual privacy interests may be made at any time and without prior notice. If you are concerned about how your personal information is used, please visit our Site often for this and other important announcements and updates.

Contact Us

If you have any questions about this Privacy Policy, the practices of our Sites, or your dealings with our Sites, you can contact:

Landmark Feedback
700 N. San Vicente Blvd, Suite G470
West Hollywood, CA 90069
Phone: (888) 724-6362

E-mail us at customerservice@landmarktheatres.com

Information provided by you via general e-mail inquiries to Landmark, such as your e-mail address, will be used only to respond to your inquiries in the ordinary course of business, and is never shared with third parties.

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