A note to Landmark’s guests about the Coronavirus
Landmark’s highest priority is and has always been the health and safety of our guests and employees. With the emergence of the coronavirus (COVID-19) and the increasing health concerns, we want you to be assured that Landmark Theatres is taking this situation very seriously. We are monitoring all reporting closely, following the guidelines set by the World Health Organization (WHO), Centers for Disease Control (CDC) and the National Institute of Health (NIH) and are complying with instructions from local, state and federal officials wherever applicable.
While we always maintain extremely high standards and take great pride in the cleanliness of our theatres, it is more critical than ever right now. In addition to our comprehensive daily cleaning procedures, we are taking enhanced steps to ensure both guest and employee safety. Our staff is wiping down seats following each showtime and cleaning surfaces including kiosks, door handles, concession stands, bars and touchscreens multiple times per hour. Additional cleaning regimens are being conducted routinely in restrooms. These steps are being taken in accordance with CDC recommendations.
We are also committed to taking care of our employees. We continue to provide them with up-to-the-moment guidance from public health officials and information so they can keep themselves and their families safe.
We have no higher priority than ensuring the health and safety of our customers and employees.
UPDATE March 13, 2020
Beginning Saturday, March 14 Landmark Theatres is implementing a policy of 50% maximum capacity per auditorium. We are also suspending reserved seating to facilitate social distancing within auditoriums. We will be capping ticket sales for each showtime in each of our theatres’ auditoriums to an amount equal to 50% of the normal seating capacity. Landmark Theatres will continue to comply with any current or future federal, state or local governmental orders.
UPDATE March 16, 2020
With circumstances at an unprecedented level around the COVID-19 virus and out of extreme caution for both our customers and employees, Landmark is suspending all operations until further notice, effective Tuesday, March 17. As a service industry, we believe we share in the responsibility in doing our part to combat the spread of this outbreak. Landmark will be back to providing our customers and employees a healthy and safe environment as soon as possible.